Shipping, Refund and Returns Policy

Shipping Policy

Free Local Shipping

  • We offer free local shipping on all purchases over £70. Orders below this amount will incur a standard shipping fee, which will be calculated at checkout.

Processing Time

  • All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Standard delivery typically takes 3-5 business days.
  • Expedited delivery options are available for an additional fee.

Shipping Confirmation & Order Tracking

  • You will receive a shipping confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

International Shipping

  • Currently, we only ship in Europe.

Returns Policy

No Returns

  • Due to the nature of our products, we do not accept returns. All sales are final.

Damages and Issues

  • Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Contact Information

  • For any issues regarding your order, please contact us at info@sevelondon with your order number and details about the product you wish to report. We are here to assist you and ensure you have the best experience with our products.

Thank you for shopping with Seve London! We appreciate your understanding and support. If you have any questions or concerns about our shipping and returns policy, please do not hesitate to contact us.